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Complete product stories

See the experience—not a bag of backend features.

A useful product journey crosses many boundaries: a person joins, gains access, creates work, adds content, triggers a decision, hears back, and returns later. These examples show how Daptin keeps that whole journey connected.

01 · Client and team portals

Give every customer a private place to get work done.

Invite people, organize them by account or workspace, show only their work, collect files, request approval, and keep everyone current.

JOINCustomer accepts an invitation
BELONGAccount membership sets context
WORKRecords and files stay private
DECIDEA named action captures approval
RETURNMail and live updates close the loop

The account relationship can shape what the customer sees across records, attachments, actions, and live updates. The product team defines that relationship once instead of recreating tenant rules in every service.

Agency client portal

Share deliverables, collect comments and approval, and keep each client’s work separate.

Member workspace

Give organizations a shared area where roles determine who can see or change each item.

Vendor onboarding

Collect structured details and documents, then move each application through review.

02 · Connected-service products

Let customers bring the tools they already use.

A connected account should unlock a useful experience, not expose a wall of provider mechanics.

A customer chooses an outside service, grants access on that service’s own consent screen, and returns to your product. Daptin can remember which credential belongs to that customer and make supported provider operations available to a product workflow.

Your interface can then say “import these contacts,” “publish this item,” or “sync this folder.” The provider call stays behind a named, permissioned action; the result can update a record, produce a file, send a message, or notify the customer.

This keeps provider secrets away from the browser and lets product language remain consistent even when several systems take part.

ConnectAsk for approval.

The customer authorizes the outside account without sharing its password with you.

RememberKeep the right account.

The stored connection remains tied to its owner and access rules.

DoOffer a useful action.

Wrap the provider operation in language that belongs to your product.

ReportBring the result home.

Save, schedule, publish, or show the outcome in the customer’s context.

03 · Content and publishing

Move content from record to asset to public experience.

Organize articles, images, documents, and releases around the people and workflow that created them—then publish through the channel that fits.

Organize

Give content structure and ownership.

Relate an article, page, project, or collection to its author, customer, status, and attached assets.

Store

Keep files where your team chooses.

Attach files and images to records, transform them for delivery, and place data in local or connected cloud storage.

Publish

Use a site, feed, API, or familiar client.

Serve a hosted surface, syndicate updates, or expose permitted content through established web and file interfaces.

Keep current

Let the workflow continue after publication.

Schedule changes, notify connected screens, and preserve history around important edits.

04 · Mail-enabled workflows

Make email part of the product record.

Useful when customers already send requests, documents, replies, or approvals through email.

An incoming message can become application data instead of disappearing into a separate shared inbox. Relate it to a customer, case, order, or project; preserve attachments; and let the team handle it through the same access rules as the rest of the product.

Actions and templates can prepare a response or notification. Outbound work can be queued and retried, keeping delivery attempts visible when something goes wrong.

Customers may never know there is a mail server involved. They experience a product that remembers the conversation and connects it to the work.

Support intake

Turn a message into a case, keep attachments, assign it, and send status updates.

Document collection

Accept emailed files and associate them with the right customer or process.

Approval by reply

Keep a communication trail around a decision that changes product state.

Operating reality: public mail delivery also depends on DNS, sender reputation, port access, monitoring, and provider behavior. See the ownership model.
Your product may mix these stories

Start with the customer journey. Add only the capabilities it needs.

The complete product map explains every capability in terms of outcomes, examples, connections, and boundaries.