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Connect outside services

Make an outside service feel like part of your product.

Bring useful provider operations into Daptin, connect approved credentials, and use them inside product actions.

See what it changes Technical guide ↗

Integrations in a product

Choose the customer outcomeImport, notify, enrich, or synchronize

Connect the outside serviceUse an approved account or provider key

Make it a product actionGive people one clear operation

Provider capability becomes product behavior

01Start from the customer jobWrap the provider operation in language your product owns.

02Keep secrets behind the backendUse permissioned credentials or a customer's delegated connection.

03Combine outside and inside workCall the service, update records, render a result, or schedule it.

Why it matters

Give customers a named outcome such as import-from-storage, enrich-lead, or send-to-support. They want the job the integration completes.

A customer wants to bring in a document, enrich a lead, send a notification, or synchronize a catalogue. “Install a provider contract” explains none of that value and pushes implementation language onto the buyer.

Daptin can learn supported operations from an OpenAPI description and make them available to backend actions. An operator or customer connects the credential the service needs; the product exposes a meaningful action such as “Import from storage” or “Send to support.”

The outside call can then participate in the same workflow as validation, records, templates, schedules, and events. Wrap each provider call in a named action that validates input, updates records, and returns the result the screen needs.

Turn provider plumbing into product value

Name the outcome your customer wants and hide the transport details.

Keep access under control

Associate calls with permissioned credentials or delegated customer accounts.

Build complete workflows

Combine the outside result with your own records, messages, and follow-up work.

Make connected services feel native

Give the product ready-to-use tasks with dependable next steps.

A payment, CRM, shipping, or support service can expose a familiar business task whose returned details remain available to update the product and continue the customer journey.

Diagram showing a payment, CRM, shipping, or support service supplying ready-to-use tasks to product screens, automatic sequences, and connected tools. — **Use ready-to-run tasks from business services**Start the same defined task from a product screen, automatic sequence, connected app, or internal tool.Open diagram for full-size view

Diagram showing required business details sent to a connected service and the returned answer used to update an item, show a result, or continue an automatic sequence. — **Use returned details in the next step**Supply the customer, order, payment, or ticket details, save the service’s answer, update the related item, and continue the sequence.Open diagram for full-size view

How it fits

Part of one connected backend.

Integrations does more when it can reuse the records, people, access rules, and workflows already in your application.

Step 1Describe

Install the supported provider operations Daptin may call.

Step 2Connect

Add an approved credential or customer OAuth connection.

Step 3Compose

Use the operation as a step inside a named action.

Step 4Deliver

Return or store the result in the product's own context.

What it enables

Use it in products people recognize.

Start from the experience you want to create; the backend capability supports the work behind it.

Bring in customer content

Import approved files or information from a connected service.

Enrich a business record

Ask a provider for data, then save the useful result beside the customer.

Notify another team

Send a product event into the communication or operations tool they already use.

Connected by design

Keep provider credentials in the backend and combine each call with records, templates, schedules, and events.

These capabilities share the same application context, so each one makes integrations more useful.

Know the boundary

What Daptin leaves in your hands.

OpenAPI descriptions and provider behavior vary. Your team inspects generated inputs and tests authentication, responses, quotas, terms, and compatibility.

Understand the operating responsibility →

Build from one foundation

Turn a compatible provider operation into a backend action with stored credentials and record updates.

Run Daptin locally, explore the live administration surface, and follow one complete application path.

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