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Build around email

Turn incoming email into product data your team can understand and use.

Receive messages for application accounts, organize them into mailboxes, read them through familiar clients, and connect them to records and workflows.

See what it changes Technical guide ↗

Mail server in a product

A message arrivesReceive mail for an application account

Store it with structureKeep mailbox, sender, content, and attachments

Use it in the productRead, relate, respond, or trigger work

Email joins the application model

01Make inbound mail actionableStore messages where application workflows can reach them.

02Support familiar mail clientsExpose stored mailbox state through IMAP.

03Connect communication to the customerRelate messages, files, accounts, and follow-up actions.

Why it matters

Connect incoming and outgoing email to customer records, permissions, actions, and workflows.

A support request, order reply, document, or approval may arrive by email. If the mailbox lives outside the application, people copy information into records and lose the relationship between the message and the work it started.

Daptin can receive SMTP mail for configured accounts and store mailbox and message records. Compatible IMAP clients can read and manage that stored state, while actions and application relationships can build workflows around it.

Attachments can use the same file and cloud-storage foundation as other product content. Persist outbound messages with recipient, content, attempt history, and next retry time.

Bring communication into the system of work

Make a received message available to product records and actions.

Let existing clients participate

Use IMAP for familiar mailbox access while the backend retains the data.

Build a complete response path

Connect incoming mail, templates, actions, outbox processing, and delivery history.

See company email as one product

Connect addresses, incoming messages, and sender trust.

Daptin keeps the mailbox structure understandable while making each received message available for a concrete business follow-up.

Diagram showing a company mail service connected to owned addresses, mailboxes, messages, individual deliveries, and delivery history. — **Company email at a glance**See how a company email name, owned addresses, folders, messages, and delivery history stay connected.Open diagram for full-size view

Diagram showing an incoming email checked for trust, placed in a mailbox, saved with attachments, and used for business follow-up. — **Turn incoming email into business follow-up**Check the sender, place the message, keep its useful content, and update the related customer, order, or case.Open diagram for full-size view

Diagram showing a company email name connected to its sender address, mail service, public email settings, company proof, and recognizable sender identity. — **Build a sender identity other services can trust**Connect the company email name, sender address, approved sending services, and verifiable proof used by receiving mail services.Open diagram for full-size view

How it fits

Part of one connected backend.

Mail server does more when it can reuse the records, people, access rules, and workflows already in your application.

Step 1Receive

The configured SMTP listener accepts mail for an application account.

Step 2Store

Create mailbox and message records with their content and metadata.

Step 3Access

Let permitted application or IMAP paths read and manage the mail.

Step 4Act

Relate, respond, queue, or trigger product work from the message.

What it enables

Use it in products people recognize.

Start from the experience you want to create; the backend capability supports the work behind it.

Support by email

Turn customer messages into cases and follow-up actions.

Document intake

Receive attachments and connect them to the right account or process.

Team mailbox

Keep shared communication available to authorized operators and tools.

Connected by design

Connect messages and outbound queues to customer records, permissions, actions, and workflows.

These capabilities share the same application context, so each one makes mail server more useful.

Know the boundary

What Daptin leaves in your hands.

Operate MX, SPF, DKIM, DMARC, reverse DNS, sender reputation, spam controls, monitoring, and backups. Daptin receives, stores, queues, and sends mail; your team manages DNS, sender reputation, spam controls, monitoring, and backups.

Understand the operating responsibility →

Build from one foundation

Receive, store, queue, and send mail as records connected to customers and workflows.

Run Daptin locally, explore the live administration surface, and follow one complete application path.

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